01 · Collection
Data Collection Practices
We collect personal information such as names, email addresses, and usage data to provide and improve our services.
The categories of data collected depend on how users interact with our services.
Introduction to Privacy Policy
This Privacy Policy outlines how we handle personal data collected through our services.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
02 · Sources
Sources of Data Collection
Information may be collected through forms, user accounts, or automated systems during usage.
Data is received directly from users or generated through service interactions.
03 · Cookies
Types of Cookies Used
We utilize essential cookies for functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04 · Controls
Cookie Management
Cookies are used to enhance user experience and analyze site traffic.
Users may adjust cookie preferences through browser settings at any time.
User Rights
User Rights Overview
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests for exercising rights can be submitted through the contact information provided.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
Users will be notified of significant updates to this policy via the website or direct communication.
Material changes to this policy are communicated through appropriate channels.
Contact Information
Email
Phone
+27 18 388 2978
Address
12 Plantation Road, Ottery, Cape Town, 7800
General inquiries
Processing category
Purposes of Data Processing
Personal data is processed to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Third-party sharing
Data Sharing with Partners
We may share data with service providers who assist in our operations under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Disclosure standard
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.